Rules (October 2018/ Version 3.9)

1. General

1.1 betboo is a reference to tr.betboo.com, operated by Geokul Limited a company with a registered office located at 85, St. John Street, Valletta VLT 1165, Malta

1.2 Betboo is licensed to accept bets on sports and games (“bets”) via electronic media on a global basis as set out in clauses 1.6 to 1.9 below.

1.3 There is no betting tax or other taxes imposed by betboo attributable to customers who bet with betboo. However customers still need to comply with their local laws in this respect and are advised to seek their own independent advice.

1.4 The betboo site and the promotions offered to betboo customers are designed for customers taking part in recreational betting and gaming and if we believe that the bets are being placed or the site is being used for any other reason, other than recreational betting, for example but not limited to fraud, collusion, arbitrage or matched betting, then betboo reserves the right to refuse or void bets, to refuse to grant a bonus or promotion, to exclude a customer from betboo bonuses, rewards or promotions on an ongoing basis or to close a customer account without notice. betboo undertakes customer profiling in making this determination.

1.5 Betboo reserves the right or to close a customer account, to refuse or void bets, to refuse to grant a bonus or promotion or to exclude a customer from Betboo bonuses, rewards or promotions where the customer in question has been abusive or threatening in their communications with the Betboo customer service team..

1.6 All sports bets, and instant games bets with suppliers Evolution Gaming Limited, PlaynGo, Microgaming Networks, Net Entertainment Limited, Yggdrasil Gaming Limited, Thunderkick Malta Limited, are placed and received in the jurisdiction of Malta. Geokul Limited is regulated by the Malta Gaming Authority and holds the following licences for this purpose:
MGA/B2C/119/2005 Gaming Service Licence - issued on 01/08/2018 - type 1 for Casino and type 2 for fixed odds betting, including live betting, type2
MGA/B2B/109/2004 type 1 - games provided by Net Entertainment Limited, approved 01/08/2018
MGA/B2B/187/2010 type 1 – games provided by Evolution Gaming Limited, approved 01/08/2018
MGA/B2B/225/2012 type 1 – games provided by PlaynGo Malta Limited, approved 01/08/2018
MGA/B2B/139/2007 type 1 – games provided by Microgaming Networks, approved 01/08/2018
MGA/B2B/230/2012 type 1 - games provided by Yggdrasil Gaming Limited , approved 09/08/2018
MGA/B2B/248/2013 type 1 - games provided by Thunderkick Malta Limited, approved 09/08/2018
1.7 betboo's virtual sports and poker are licensed in Curacao by Bluebell BV.

1.8 Bets placed with a third party supplier not expressly referred to in these terms and conditions will be governed by the licence held (and the corresponding jurisdiction) of such supplier.

1.9 It is each customer's responsibility to ensure that they comply with their own local laws or relevant regulations with regard to betting. You should take your own independent advice before placing any bets with Betboo and ensure that your gaming is legal and compliant with the relevant regulations. Internet gambling may be illegal in the jurisdiction in which you are located and if so, you are not authorised to use your payment card to undertake transactions.

1.10 Bets containing rule 1.6 shall be inspected and applied in accordance with Malta law.

1.11 Bets containing rule 1.7 shall be checked and applied in accordance with Curacao laws.

1.12 Betboo does not accept any business from the following countries: Afghanistan
Albania
Algeria
American Samoa
Angola
Australia
Belgium
Benin
Bosnia and Herzegovina
Botswana
Burkina Faso
Cambodia
Cameroon
Central African Republic
Chad
China
Congo
Costa Rica
Democratic People’s Republic of Korea (DPRK)
Democratic Republic of Congo
Djibouti
Ecuador
Equatorial Guinea
Eritrea
Ethiopia
France
French Guiana
Gabon
Gambia
Ghana
Guadeloupe
Guam
Guinea
Guinea Bissau
Guyana
Hong Kong
Iceland
Indonesia
Ireland (sports betting)
Israel
Iran
Iraq
Italy
Ivory Coast
Kenya
Kiribati
Latvia
Laos PDR
La Reunion
Lesotho
Liberia
Libyan Arab Jamahiriya
Lithuania
Luxembourg
Madagascar
Malawi
Malaysia
Mali
Martinique
Mauritania
Moldova
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Netherlands
Netherlands Antilles
New Zealand
Nicaragua
Niger
Nigeria
Norway
Pakistan
Panama
Papua New Guinea
Philippines
Portugal
Puerto Rico
Qatar
Rwanda
Saudi Arabia
Senegal
Serbia
Sierra Leone
Singapore
Slovenia
Somalia
Spain
Sudan
Swaziland
Syria
Taiwan
Tanzania
Thailand
Togo
Tunisia
Uganda
UAE
USA
Vietnam
Virgin IslandsWestern Sahara
Yemen
Zambia
Zimbabwe

2. Rules of Betting on Sports and Games

2.1 Notwithstanding any translation of these rules or of any bonus scheme conditions, the English Language version of the rules contained on tr.betboo.com shall be controlling in all respects and any rights or obligations of any party shall be construed solely be reference to such English Language rules. Customers may find additional rules for each game within the games themselves.

2.2 Management reserve the right to change, amend or add to these rules as they see fit. Prior notice will be given before changes come into effect and acceptance must be reconfirmed.

2.3 A customer is deemed to have accepted all rules applicable to the game in question by opening or logging in to an account, placing a bet or having one settled with betboo or making a deposit or withdrawal, or contacting customer services. All information must be personally supplied by the customer when opening an account and must be accurate and complete in all respects. Registration must be made personally by the individual opening the account

2.4 Any information given out by Customer Service agents is a guide only, and is subject to the betboo Rules mentioned above. Although we will make every endeavour to make sure the information supplied to the customer is correct, ultimately it is the customer’s responsibility to ensure they understand what they are betting on and the terms and conditions.

3. Age Restrictions

3.1 Betboo only accepts registration and bets from customers over the age of 18 or the applicable age in the respective country. Underage gambling is an offence. The right to void any transactions with minors or defaulters is reserved.

4. Account Responsibility

4.1 Customers must provide a valid identification, address, contact email and personal telephone number upon registration.

4.2 Customers should check their account balance each time they logon or telephone betboo In the event of a query or dispute it is the customer's responsibility to notify betboo at the earliest opportunity together with the customer's own record of transactions since the balance was last verified.

4.3 It is the customer's responsibility to quote the correct username and password when logging on or telephoning betboo.

4.4 It is the customer's responsibility to ensure that their records are kept up to date with us, especially address, telephone number and payment/bank details.

4.5 It is the customer's responsibility to ensure they keep their username and security details confidential. In the event that a customer is worried that this may no longer be the case they should notify betboo immediately whereupon new details may be given and any future transactions under the previous details will be void.

4.6 Any bet made online where the username and password have been used will be regarded as valid. This is subject to meeting our criteria on sufficient funds available and being a suitable bet size for betboo to accept (see Rule 8 - Maximum Payouts).

4.7 If an account is “inactive” (i.e. has not been logged into (or out), has not had funds deposited in it or withdrawn from it, nor has had a bet placed from it or a bet settled within it and which, for the avoidance of doubt, does not include accounts which have been inactive as a result of self-exclusion) for longer than 12 consecutive months, then betboo has the right to commence charging an administrative fee of €5 per month to be calculated with effect from the commencement date of inactivity. This fee shall continue to be levied until the earlier of (a) thirty months from the commencement date of inactivity (in the case of accounts regulated by the MGA), (b) the account is closed, or (c) the customer recommences activity on his account. In the case of accounts regulated by the MGA if any funds remain in such account thirty months following the commencement date of inactivity, then betboo shall undertake adequate and proportionate efforts to return such balance to the appropriate account holder. If after such efforts, funds still remain in such account, then these funds shall be remitted by betboo to the MGA.
If, during this period, the account in question has a balance of less than €5, then the administrative fee levied shall be this lesser sum. Under certain circumstances the customer may request a refund of the inactivity administrative fee levied in accordance with the regulations.
Further, if any kind of bonus or free bet or credit of any kind has been credited by betboo to a customer's account but has not been used by that customer within a period of 2 months thereafter, betboo shall be entitled without notice to the appropriate customer to reclaim that bonus or free bet or credit and amend that customer's account accordingly.

4.8 betboo allows only one active account per person at any time and the details of each account are stored and checked on our database daily. Any accounts opened or operated using the same post code/personal details/IP address/device and found to be related to an existing account will be placed under review and may be closed immediately with any bets voided at betboo's sole discretion. Related accounts can mean those owned by members of the same family or those where betting behaviour is deemed by betboo to be very similar based on the above criteria. betboo reserves the right to conduct any further investigation as to the circumstances under which these accounts were being used and may reclaim any winnings or refund players depending on its judgement of the legitimacy of such use. All new registrations are monitored to ensure that duplicate accounts are not opened so please adhere to these conditions.

4.9 Should a customer provide details, such as a Username that are deemed to be abusive or racial, betboo reserve the right to close a customer's account without any further explanation.

4.10 According to the ""Know Your Customer"" contract, Betboo is constantly following;
Customer identity; if necessary, has the right to ask for documents or identity documents to prove account information from its members
. Monetary behavior is checked
when the customer is risk-graded. The betting behavior is checked when the customer is being risk-graded

4.11 Betboo is keeping customers' balance amounts in protected and separate bank accounts controlled by the Lotteries and Gaming Authority (LGA) Malta. As a customer, you should know that the money you bet on your betting account will not pay any interest and you will not be able to look at a financial institution in Betboo.

4.12 betboo reserves the right to close an account or refuse to open an account.

4.13 A customer can close their account at any time by contacting customer services in the first instance who will detail the necessary process.

4:14 All transactions are checked to prevent money laundering. Betboo will report to the authorities any suspicious transactions to the competent authorities.

4.15 betboo reserves the right to disclose personal information when required by law, betboo's regulator, a government department or agency or other regulatory authority (whether or not having the force of law) where betboo has a good-faith belief that such action is necessary to comply with, including, but not limited to, a current judicial proceeding, a court order, an order from betboo's regulator, a police enquiry, a legal process correctly served or an investigation in to the integrity of a sport event.

4.16 Due diligence will be undertaken when the account reaches cumulative withdrawals of €2,329.37 (or currency equivalent).

4.17 The customer has the right to self-exclude for a definite or indefinite period of time after betboo has received notice. The customer will find information on how this may be requested in the ‘Responsible Gambling’ section via the ‘My Account’ link available on the website once logged in.

4.18 The customer has the right to set financial limits on wagers and/or losses and/or a limit on the amount of time that may be played in any one session. Increases to these limits will only take effect 7 days after the date of the request. The customer will find information on how this may be requested in the ‘Responsible Gambling’ section via the ‘My Account’ link available on the website once logged in.

5. Betting

5.1 A bet shall be deemed void if it is not transmitted in full.

5.2 Once a customer places a bet they shall receive an acknowledgement which is confirmation of acceptance by betboo

5.3 A number of bets may be treated as being one when a customer places multiple copies of the same bet. When this occurs all bets will be voided apart from the first bet struck. A number of bets that contain the same single selection may be treated as being one. When this occurs all bets will be voided apart from the first bet struck.

The use of a ""banker"" selection or selections to get round online limits is not permitted. betboo reserves the right to void any bets when 1 single selection (“a banker”) is combined with other selections to circumvent betboo's online betting limits. When this occurs all bets will be voided apart from the first bet struck.

5.4 Where a number of multiple bets, involving identical or very similar selections, are received by different customers within a short timeframe, betboo reserves the right to void all such bets, even after the bets have been determined.

5.5 betboo reserves the right to refuse any bet or part of a bet without giving a reason at any time. In addition betboo reserve the right to close a customer's account and refund the balance of their account without further explanation. In this event outstanding bets will be honoured.

5.6 betboo reserves the right, at any time (including after a bet has been determined), to (i) refuse any bet or part of a bet; or (ii) void any bet or part of a bet where betboo concludes, in its sole discretion, that there is collusion between customer accounts and/or customers. In this event outstanding bets not subject to refusal or being voided will be honoured. In addition, betboo also reserves the right to bring legal action against customers and/or customers where a regulatory authority finds that collusion has taken place.

5.7 Where the integrity of a sports event and/or fixture may have been compromised betboo reserves the right to void any bets (including Multiples) associated with that event. The staked amount for such events will be returned to the customer's account.

5.8 It is a condition of betboo's acceptance of bets from a Customer, and by offering to place a bet with betboo that the customer represents that:

5.8.1 you, the customer, are not prohibited from entering into the bet by any term of your contract of employment or any rule of a Sport Governing Body which applies to you;

5.8.2 you, the customer, are not aware of any circumstances which would make the placing of the bet a breach of a rule on betting applied by a Sport Governing Body; and

5.8.3 where the bet is placed on the outcome of a race, competition or other event or process or on the likelihood of anything occurring or not occurring you, the customer, do not know the outcome of the event. In the event of such representation by you, the customer, proving to be false your stake will be forfeit and betboo shall not be obliged to pay any winnings which might otherwise have been payable in respect of the bet.

5.9 The minimum bet online is £0.50 or $1 or a similar equivalent where a customer chooses to maintain their account in a different currency.

5.10 Where a customer gives ambiguous instructions betboo reserves the right to split the total staked between the potential outcomes. Where this is impractical betboo reserves the right to void the bet. In either instance the decision of the company is final.

5.11 Customers are unable to cancel or change a bet once the bet has been placed and the acceptance confirmed.

5.12 Multiple bets are accepted, however no such bet can be accepted where the result of one leg influences the outcome of another (see Rule 10 - Related Bets).

5:13 All prices are subject to change in a bet was made in time and the correction. betboo cannot be held responsible for any typing, human or palpable error which leads to any errors or omissions, including the announcing, publishing or marking of prices or results, other than those intended, or bets being accepted that contravene betboo rules. In cases where a bet has been accepted at an incorrect price betboo reserves the right to void the bet.

5.14 betboo cannot be held responsible for any typing, human, software or palpable error in relation to any product or information provided either on the betboo website or on the relevant third party website to which a customer is directed from the betboo website in order to place his relevant bet. betboo reserves the right to void any bet where such bet has been placed in circumstances where it considers, at its sole discretion, that such an error has occurred.

5.15 Notwithstanding the generality of paragraph 5.14 above, betboo is not responsible for the accuracy of odds, prices or other information displayed on third-party or affiliate websites and accepts no liability in the event of odds or other materials being displayed incorrectly or otherwise in error on such third party websites.

5:16 Betboo betting company reserves the right to cancel and accept, including those bets placed as a result of miscarried and/or aborted games (in accordance with any specific games rules).

5.17 Betboo reserves the right to suspend a customer’s account and/or retain any monies (deposits and winnings) in a customer’s account that it considers, at its sole discretion, to have been obtained as a result of (i) any error as described in Rule 5.14 above, (ii) any suspicion of fraudulent activity, or (iii) suspicion of any other activity of any nature deemed by Betboo to be in bad faith.

5.18 Bets will be accepted up to the advertised start time. If a bet is inadvertently accepted which includes an event after its start time, betboo reserve the right to void any affected bets unless specific odds are being offered In Play.

5.19 Promotional text messages - All prices quoted in promotional text messages are correct at the time of sending. Prices may move upwards or downwards between the time of sending the message and the time of the event. The only price betboo will accept will be the price offered at the time of placing the bet.

5.20 A customer is strictly forbidden from using any form of artificial intelligence including, without limitation, "robots". Any Customers that we believe to be operating automated software (“robots” or “Bots”) will have their account closed. betboo’s decision will be final in these cases.

5.21 betboo reserves the right to restrict Customers requested bets in part or reject completely. Accounts that persistently fail to acknowledge these limits (by attempting failed bets repeatedly) may be closed at our discretion.

5.22 Quick Bet Mode allows customers to place a single bet automatically by clicking on the odds for a selection without the need to add the selection to the bet slip first.

5.22.1 Customers are required to accept the Terms and Conditions of Use prior to placing a bet using the Quick Bet Mode.

5.22.2 Once the Quick Bet Mode is turned on, clicking on a selection price will automatically place a single bet on that selection without any further confirmation steps being shown.

5.22.3 Any error messages that relate to an unsuccessful bet placement in Quick Bet Mode will be displayed in the standard betboo betslip. Such errors include but are not limited to:

  • Insufficient funds in a customer’s account to place the bet
  • Markets or events closing or being suspended
  • Changes in price or handicap lines relating to the bet selection
  • Attempts to place a bet with a potential return greater than the relevant Maximum Payout limits
  • Attempts to circumvent any restrictions placed on a customer’s account

5.22.4 Bets placed in Quick Bet Mode remain subject to the same bet delays, validation and authentication checks as bets placed via any other method.

5.22.5 Customers are not able to cancel or change a bet placed in Quick Bet Mode once a bet has been accepted

5.22.6 Customers can change the default stake value used in Quick Bet Mode at any time

5.22.7 Customers can turn Quick Bet Mode off at any time

5.22.8 Free Bets can not be used in Quick Bet Mode

5.22.9 betboo’s General Rules apply in Quick Bet Mode

5.22.10 betboo reserves the right to refuse or void any bet placed in Quick Bet Mode at any time.

5.22.11 betboo reserves the right to restrict customers from using Quick Bet Mode in part or reject completely. Accounts that persistently attempt any fraudulent activity or any other activity of any nature deemed by betboo to be in bad faith when using the Quick Bet Mode may be closed at our discretion.

5.23 Betboo reserves the right to suspend (i) markets on specific sports and/or (ii) games, and in such circumstances will notify affected customers where appropriate.

6. Payments

6.1 No credit may be offered by any employee of betboo. It is the customer's responsibility to maintain sufficient funds in their account and to stake their bets accordingly. betboo reserve the right to void any bet that may be inadvertently accepted when the customer's account does not have sufficient funds to cover the whole of the bet.

6.2 Bets placed by credit or debit card do not become valid until betboo has received payment. In the event that such payment is not forthcoming before the event that has been bet on commences, that bet is automatically void.

6.3 Should funds be credited to a customer's account in error, it is the customer's responsibility to notify betboo of the error without delay. Any winnings subsequent to the error and prior to the notification of betboo, whether linked to the error or not, shall be deemed invalid and returned to betboo.

6.4 Winnings will be credited to customers' accounts following confirmation of the final result.

6.5 A customer must use a payment account registered in their name (such as credit/debit card, ewallet etc.) to deposit or withdraw funds on their betting account. Where funds are deposited from or withdrawn to a third party payment account, the customer undertakes that it has obtained all necessary consents and authorisation from the holder of that account and betboo shall not be liable in relation to such transfer. Furthermore, as part of our commitment to prevent money laundering, in these circumstances betboo shall be entitled in its sole discretion to consider that such transaction is fraudulent and betboo may take appropriate action which may include suspending the player’s betting account, retaining all funds held on the betting account and/or voiding all bets placed from the date of such transfer.

6.6 A customer may only have one betting account. Any additional accounts will be closed and any bets placed will be voidable and the deposited amount returned.

6.7 betboo shall in no event, nor under any circumstances, be liable for any damages or losses without limitation that are deemed or alleged to have resulted from or caused by this website or its content, including without limitation delays or interruptions in operation or transmission, communications lines failure, any person's use or misuse of the site or its content, or any errors or omissions in content.

6.8 betboo reserves the right to void any or all bets made by any group of people acting in liaison in an attempt to defraud betboo. This can include persons, relatives, organisations, bookmakers and their employees.

6.9 A customer account is personal to that customer. Customers are not allowed to sell, transfer, acquire or otherwise deal in their account nor are they allowed to (i) make their account available for use by third paties, (ii) place bets with third party funds, (iii) transfer funds from their account to any other customer’s account, or (iv) to receive money from any other customer into their account

6.10 betboo may charge a flat fee or a percentage on any deposit or refund transaction. Any charge will be clearly indicated when the transaction is made and the customer will have the option of rejecting the transaction and choose another cheaper or zero fee option.

6.11 In certain cases, the currency of your account balance or any withdrawals may not be the currency in which your deposit was made. Betboo reserves the right to change the currency of your account including paying withdrawals and bonuses in a different currency. In the event that this occurs, the applicable rate of exchange will be the prevailing market rate.

6.12 Withdrawals are only remitted to the same account from where the funds originated.

6.13 Deposit and withdrawal methods are available to the customer on the respective “Deposit” and “Withdrawal” sections via the ‘My Account’ link available on the website once the customer is logged in.  Once a method has been selected the applicable processing time, fee (if any) and limit(s) will be clearly indicated and the customer will have the option of selecting another cheaper or zero fee option.

6.14 As part of betboo’s commitment to anti-money laundering, if a customer makes a deposit, then betboo reserves the right to restrict the customer to withdrawing no more than £100 if the customer has not placed a bet using such deposited monies.

7. Customer Disputes

7.1 betboo hereby inform all customers that they shall record all telephone and electronic transactions with customers in the interests of staff and customers. When a dispute occurs which cannot be resolved by betboo, the relevant recording(s) may be made available to arbitrators.

7.2 betboo is committed to legal and responsible sports betting where customers are given a fair and reliable product by keeping sport clean and free from insider betting or bet rigging and manipulation. As part of that commitment betboo is a participant within FIFA’s early warning system. For more information on FIFA’s EWS visit https://www.fifa-ews.com/en.
In the event of a FIFA warning betboo retains the right, in its absolute discretion, to:

(i) suspend the offering of any event or series of events in any of its markets; and
(ii) delay and/or withhold payment on any event or series of events in any of its markets, until the integrity of such event or series of events has been confirmed by the relevant sports federation via FIFA.
Further, in the case of active event manipulation being confirmed as having taken place on any event or series of events by FIFA, acting in conjunction with the appropriate sports governing bodies, betboo withholds the right, in its absolute discretion, to suspend any bets placed on such events, either by any individual identified by FIFA as having possessed insider betting knowledge or information or by any other individual who in the reasonable opinion of betboo is connected to, acting in conjunction with or in any way involved with such individual.
We reserve the right to withhold payment on any event that comes under its investigation for corrupt activity. betboo will abide by FIFA’s final ruling on all settlement and payment issues.

7.3 If a customer wishes to initiate a dispute, then they should contact customer service in the first instance using the contact details available via the ‘Contact Us’ link on the website. Customers if they so wish can complain or take their dispute directly to the relevant regulatory authority applicable to their complaint as specified in Rule 1.6 – 1.9 above respectively using the following links:
(i) Lodging a complaint with the Malta Gaming Authority
https://www.mga.org.mt/support/online-gaming-support/
email: support.mga@mga.org.mt

8. Maximum Payout

8.1 The maximum amount that can be won by one customer in one day's betting, regardless of stake, is £250,000 or its equivalent in an accepted currency.

8.2 The maximum amount that can be won by one customer on one game is the lesser of the sum set out in the rules of such individual game or £50,000 or currency equivalent..

8.3 Any bet involving a selection from the following Sports or Football Leagues will be subjected to a Maximum Payout Limit of £20,000 or currency equivalent.
Czech Extraliga Ice Hockey, Czech1 League Ice Hockey, Slovakian Extraliga Ice Hockey and Russian Extraliga Ice Hockey.

8.4 Any bet involving a selection from the following Sports or Football Leagues will be subjected to a Maximum Payout Limit of £50,000 or currency equivalent.

Albanian Football, Australian State League Football and below, Bulgarian 2nd and Below, Canadian Football, Finnish Kakkonen and Below, Spanish Segunda B and below, Scottish Divisions 2 and 3 and below, all Reserve, Youth and Ladies Football.

8.5 Any bet involving a selection from the following Sports or Football Leagues will be subjected to a Maximum Payout Limit of £100,000 or currency equivalent. Armenian Football, Azerbaijani Football, Belarusian Football, Bosnian Football, Brazilian C League and Lower Football, Chinese Football, Costa Rica League Football, Croatian Football, El Salvador League Football, English Conference North and South and Lower League Football, Estonian Football, Georgian Football, Greek 2nd Division Football, Guatemala League Football, Honduran League Football, Hong Kong League Football, Indonesian Football, Italian C1 League and Lower Football, Kazakhstan League Football, Latvian Football, Lithuanian Football, FYR Macedonia League Football, Malaysian Football, Maltese Football, Montenegro League Football, Norwegian 2nd Division and Lower Football, Romanian 2nd Division and Lower Football, Russian 2nd Division and Lower Football, Serbian Football, Slovakian 2nd Division and Lower Football, Swedish 2nd Division and Lower Football, Swiss Challenge League and Lower Football, Turkish 2. Lig and Lower Football, Uzbekistan League Football, Ukrainian 1st Division and Lower Football, All Non top division South American League Football.

8.6 All bets on Cup Competitions will be subjected to a Maximum Payout Limit of the equivalent Domestic League competition.

8.7 All Horse Racing that does not take part in The United Kingdom is subject to a maximum win of £100,000 (or equivalent) per Customer per day, with the exception of Horse Racing in Ireland (Northern Ireland & ROI) which is subject to a maximum win of £25,000 (or equivalent) per Customer per day.

8.8 Virtual Sports is subject to a maximum win of £20,000 (or equivalent) per customer per day.

9. Settlement Rules

9.1 Bets are settled to Win unless Each Way is selected. An Each Way bet is a bet of twice the selected unit stake. It contains one bet of unit stake on the selection to Win and one bet of unit stake on the selection to Place according to the terms advertised for the event.
For example:

£10 Each Way on Tiger Woods to win the US Masters (£20 staked)
Win Odds: 8/1, Place terms 1/4 odds a place 1,2,3,4
If Tiger wins, both Win and Place bets are winners;
£10 @8/1 = £90 (including stake) plus £10 @ 2/1 (i.e. 8 x 1/4) = £30
Total Returns = £120
If Tiger finishes 2nd, 3rd, or 4th Total Returns =£30.

9.2 Settlement will be based on the odds and Place terms applicable when the bet is accepted. betboo reserves the right to alter the Place terms for Each Way betting before or during any event or market.

9.3 For the purpose of calculation, Each Way Doubles, Trebles etc. are settled as two distinct bets, i.e. Win on to Win and Place onto Place.

9.4 Place bets are not accepted unless an equal amount is invested to Win. Any Place stake inadvertently accepted in excess of the Win stake will be void. Place-only bets may be accepted on some Pari-Mutuel Markets and any markets specifically set-up to take such bets.

9.5 In a Dead Heat the stake money on a selection is divided by the number of runners involved in the Dead Heat. The full odds are then paid to the divided stake, with the remainder of the money lost.

9.6 Where a selection is made void, then for single bets the stake will be returned. Bets on selections that do not run for whatever reason may or may not be returned depending on the rules for the individual sport or event. In accumulative bets the stake will run on to the remaining selections with a Double becoming a Single, a Treble becoming a Double and so on.

9.7 The official result is final for settlement purposes except where specific rules state the contrary. Subsequent changes in results, whether due to disciplinary hearings or otherwise are disregarded. Where in the reasonable judgement of betboo no official result is available, the result will be determined by an independent authority of betboo's choosing whose verdict shall be final for all purposes, or otherwise determined in the reasonable opinion of betboo with such opinion to be formed by reference to all reasonably available evidence.

9.8 Bets will provisionally be settled by reference to all available evidence, but if the result which is determined as set out above differs from the result used for provisional settlement, settlement may be retrospectively adjusted so as to reflect the result so determined.

9.9 Final settlement of bets will occur when betboo considers that the final result and settlement has been completed satisfactorily with reference to all available evidence.

9.10 betboo reserves the right to terminate (i) markets on specific sports and/or (ii) games, and in such circumstances, will notify affected customers.

10. Related Bets

10.1 Multiple bets that combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other.
For example, in a Football match involving Manchester United, two selections may be:
Manchester United to win 2-0 and
Manchester United's Wayne Rooney to be scorer of the first match goal.
The bets are related as Wayne Rooney's goal-scoring performance would influence Manchester United winning the match 2-0. A double combining the above selections is not possible using their market prices.
Special prices may be offered for the combined eventuality. When a special price is not available and such a bet is taken in error, it will be settled as two single bets with the stake equally divided.

10.2 Multiple bets that combine selections that are resolved at different times but still within the same tournament. These bets will be settled as instructed with the price of the second or subsequent selection being determined at each individual stage.
For example, in a Tennis tournament two selections may be:
Roger Federer to win the semi-final of Wimbledon and
Roger Federer to win the Wimbledon tournament outright.
As the odds of the second selection depends on the outcome of the first, the odds of Roger Federer winning the tournament at the time the bet was accepted cannot be used to calculate the double odds. The correct odds after the initial selection is completed will be attributed instead.

10.3 Multiple bets that combine selections within different events where the outcome of one affects or is affected by the other.
For example, two Horse Racing selections may be:
Septimus to win the Dante Stakes and
Septimus to win the Epsom Derby.
As the odds of Septimus to win the Epsom Derby depends on whether he wins the Dante Stakes (a recognised Derby trial), the odds for Septimus to win the Epsom Derby at the time the bet was accepted cannot be used to calculate the double odds. A special price to win both races may be quoted instead.

10.4 In the case of all multiples including selections with related outcomes, if a bet is taken inadvertently betboo reserves the right to void part of or the whole of the bet.

11. Dead Heat Rules

11.1 A Dead Heat occurs where two or more participants in an event tie for first and second place. 
In the event of two selections having a Dead Heat, the customer's stake is split with half the stake applied to the winning selection and the other half lost. With more than two selections, the stake is split proportionately

12. Ante Post Bets

12.1 Ante post bets are those placed at prices on named selections taking part in an event before it has started.
Bets are accepted 'all in, run or not, entered or not', which means that should your selection fail to take part in an event, the bet is a loser unless our rules for an individual sport specifically state otherwise.
In all cases we reserve the right to impose a Rule 4 to reflect returning stakes on selections that do not take part

13. Price Fluctuations

13.1 All prices are subject to fluctuation at all times and without notice.

14. Time of Acceptance

14.1 All bets selected with pre-match prices taken from betboo will be accepted up until the start time displayed on the website. If a bet is accepted which includes a match that has already started and we are not offering prices In Play, that selection will be void.
If we are offering prices In Play on the match, the selection will accepted at the current price quoted

15. In Play

15.1 betboo makes every attempt to establish a fair assessment of events that transpire during an In Play match on a good faith basis with reference to the TV broadcaster's coverage.
Situations may arise where it is not possible to categorically state what has happened. In the event that a matter requires closer examination, or the TV broadcaster's coverage is interrupted or fails to start on time for whatever reason, or there is a technical failure in the trading facilities available to betboo's traders, we reserve the right to withhold settlement pending further investigation or to void bets.
If there is no further activity in an event following the acceptance of an In Play bet, these bets will be made void, unless specific sports rules state otherwise.
If it transpires that the TV broadcaster misses one or more events during a match or we settle a bet incorrectly, we reserve the right to make both positive and negative retrospective adjustments to accounts.
We rely on the decisions of the officials acting during the course of the game, match or tournament and these decisions shall be final regardless of whether they are subsequently overturned by appeal or otherwise.

15.2 All scoring information and streaming of Data Providers on the site is for display purposes only and is not used as a basis for settlement. betboo accepts no responsibility for the correctness and timeliness of this information and only settles bets according to the official scores, actions and timings of the event.

16. Bonuses and Promotions on Sports and Games

16.1 betboo offer a selection of bonuses, rewards and promotions to betboo customers, these are designed solely for customers taking part in recreational betting and gaming.

16.2 In signing for a promotion or accepting a bonus you agree to receive marketing communications from betboo. You will be given the option of opting out of these communications.

16.3 Bonuses or promotions may include specific terms and conditions relating to their use and customers should read any additional terms and conditions included or referenced in the bonus or promotion carefully. Any bonus Terms and Conditions will include a version number, date of last update and if applicable, a validity period.

16.4 betboo reserves the right to refuse to grant a bonus or promotion or to exclude a customer from betboo bonuses, rewards or promotions at any time or to withdraw, change, limit or suspend bonuses, rewards or promotions at any time.

17. Cash Out

17.1 Cash Out allows a customer to take a return on their bet before the market(s) for their chosen selection(s) closes. This allows a customer to take a profit if their selection is doing well, or minimise any potential loss should they think the bet is unlikely to result in a win (“Cash Out”).

17.2 Cash Out is available for open bets on certain market types. Customer’s open bets which are eligible for Cash Out are shown in the My Bets area on the Bet Slip on the website and the My Bets link in the header navigation on mobile (“Cash Out Offer”).

17.3 A Cash Out Offer may be subject to a time delay in the same way as in-play bet placement may also be subject to a time delay. Price changes or market suspensions during this time may result in a new Cash Out Offer being made, or in the suspension or removal of the previous Cash Out Offer

17.4 The displayed Cash Out Offer amounts are not guaranteed. Cash Out requests may be unsuccessful if, during the acceptance process, the market has been suspended or the odds used to calculate the Cash Out Offer amount have changed

17.5 Subject to acceptance by betboo a customer can Cash Out their bet at the amount offered in the My Bets area on the Bet Slip on the website and the My Bets link in the header navigation on mobile. The Cash Out Offer considers the overall liability of the bet and the probability of the bet being successful.

17.6 ”Successful Cash Out” is where a customer chooses to Cash Out and betboo accepts that request at the price of the offer. Where there has been Successful Cash Out the bet is deemed settled and final. Then any funds returned to the customer’s account will be equal to the Cash Out Offer and are in full and final settlement of the bets in question.

17.7 The final result relating to your bet will have no impact on the amount returned to your account.

17.8 Bets should not be placed with the sole intention to Cash Out, as availability is never guaranteed.

17.9 A Cash Out Offer is subject to maximum payout limits (see section 8 for details).

17.10 betboo reserves the right to amend, suspend or remove Cash Out availability at any time on any market or to any customer

17.11 betboo will not be liable for any errors in respect of the Cash Out Offer and, in such case, betboo reserves the right to cancel the Cash Out Offer or void the Cashed Out transaction.

17.12 Bets that qualify for bonuses which are subject to Successful Cash Out will not count towards bonus turnover.

17.3 Bets placed with a free bet voucher as part or full payment will not be eligible for Cash Out.

17.14 Tax, where applicable in the jurisdiction, will be deducted by betboo from the Cash Out sum.

18. Acknowledgement

18.1 By using the Website you acknowledge that you have read the Terms and Conditions, including the Privacy Statement and Cookie Policy, and that you consent to the use of your information for the purposes set out in these Terms and Conditions.